Las Vegas Handyman 702 ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.
1. Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when you fill out a contact or estimate form, call or text us, sign up for a maintenance plan, or communicate through chat, WhatsApp, or social media. This includes your name, phone number, email, address, service details, and payment information (processed securely through Square — we do not store card numbers).
Information Collected Automatically
When you visit our website we may automatically collect your IP address, browser type, pages visited, device type, and visit timestamps via cookies and similar tracking technologies.
Information from Third Parties
We may receive information from Thumbtack, Google Business Profile, and Facebook/Instagram when you contact us through those platforms.
2. How We Use Your Information
We use collected information to respond to inquiries (within 2 hours), schedule and complete services, process subscription payments, send appointment confirmations and reminders, improve our website and services, and — with your consent — send marketing communications. You may opt out at any time.
3. Sharing of Information
We do not sell, rent, or trade your personal information. We share data only with trusted service providers (Square, Twilio, Airtable, Google Workspace) who are contractually obligated to keep it confidential, or as required by law.
4. Cookies & Tracking
We use essential, analytics (Google Analytics), preference, and marketing cookies. You may control cookies through your browser settings. Disabling cookies may affect site functionality.
5. SMS & Text Message Policy
By providing your phone number, you consent to receive SMS messages including appointment confirmations, estimate follow-ups, and service updates. Message frequency varies (1–5 messages per service request). Reply STOP at any time to opt out. Standard message and data rates may apply. SMS sent from our Twilio-registered number: +1 (301) 756-5804.
6. Data Security
We implement SSL/TLS encryption, secure access-controlled databases, two-factor authentication, and regular security reviews. No method of internet transmission is 100% secure — we cannot guarantee absolute security.
7. Your Rights
You may request access, correction, deletion, or portability of your personal information. Nevada residents may opt out of data sales (we do not sell personal data). California residents have additional rights under CCPA. Contact us to exercise any of these rights — we respond within 30 days.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy at any time. The "Last Updated" date above reflects the most recent revision. Continued use of our website after changes constitutes acceptance.
10. Contact Us
Las Vegas Handyman 702
201 Camelback Ridge Avenue, Henderson, NV 89014
Phone: 702-800-7609